Our promise:
We value keeping your personal information confidential as much as you do. CETA Group understands the importance of safeguarding your information, and we only use data as it is necessary for your service. Below, you will find our complete privacy policy.
Privacy Policy
Personal Information We Collect
We receive information from you on applications for insurance and related forms. We also receive information from outside sources, including eligibility listings from employers or schools (as applicable) and providers of administrative. This information may include, among other things, your name, address, social security number, phone number, marital status (including domestic partnerships), your dependents, financial information, and (as applicable) your academic enrollment status or employment details and benefits coverage information. We also may receive information regarding prior insurance coverage.
We receive information from you and others regarding premium payments. This information may include, among other things, credit card numbers, bank account numbers, and other material relating to premium payments you make.
We receive information about you in connection with coverage claims from third parties providing benefits and services under your coverage, including providers of medical services and claims administrators. This information may include, among other things, medical services bills and medical record information.
In connection with your use of our website, we may collect the following information:
The domain name or Internet Protocol (IP) address, but not the email address of visitors to our website.
The e-mail addresses of users who communicate with us via email.
Aggregate information on what pages on our website users access or visit.
Information necessary to complete transactions with us.
We retain personal information only so long as required by our business practices or by applicable law.
Personal Information We Disclose
We do not disclose any nonpublic information about you to anyone, except as permitted or required by law. We do not sell or otherwise disclose your personal information to anyone for purposes unrelated to our products and services.
We may disclose your personal information to underwrite your insurance coverage, process and record your premium payments, communicate your eligibility for benefits as provided in the policies, protect you against fraud, and service your insurance claims. For instance, we may provide insurance companies, medical healthcare providers, third-party claims administrators, and employers or schools (as applicable) with information confirming that insurance premium has been received paying for insurance coverage during a specific period of time, and with information confirming that specified medical services were provided and are eligible for payment.
We use the personally identifying information you voluntarily provide to as a user of the website or to complete transactions with us at your request. We will not use your information for any purpose that you have not expressly authorized. Your information is not sold, rented, or shared with other entities or organizations for commercial purposes or in ways different than what is disclosed in this Privacy Policy.
From time to time, we may disclose information to fulfill certain legal and regulatory requirements or if we believe, in good faith, that such disclosure is legally required or necessary to protect others’ rights or to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. We may also provide information to a court, government agency, or other third parties when subpoenaed or as otherwise required by law. Further, in the event CETAGroup is subject to a merger or acquisition, we may provide information to the new owners of the business. Disclosure may also be required for company audits or to investigate a complaint or security threat.
Our Policies and Procedures Concerning Confidentiality and Security of Personal Information
We restrict access to information about you to those employees and third parties who need to know that information in order to provide the benefits and services pertinent to your insurance policy. All personal information exchanged with third parties (such as health care providers, insurance companies, and entities administering claims) is restricted by confidentiality agreements. Our employees are trained and required to safeguard all such information. We maintain physical, electronic, and procedural safeguards that comply with federal and state regulations to protect information about you from disclosure. If, at any time in the future, it is necessary to disclose any of your personal information in a manner that is inconsistent with this policy, we will give you advance notice of the proposed change so that you will have the opportunity to consent or refuse consent to such disclosure.
We will apply the policies discussed above in the event we propose to disclose your information to a third party. If we propose to disclose your information to a third party that is acting as our agent or on our behalf, we will ensure that the third party has agreed to assure adequate protection of your information.